"Right click on the desktop select NVidia Control Center. You probably found these already but oh well You should explain what fixes you tried so we dont tell you to do them again :p Failing that is there anything that can be done for me? Thank you in advance for your assistance in this matter. I would prefer to have the problem resolved as I would love to play the new characters. I did not see that warning when I originally purchased the addon. Apparently there is a warning now that the addon will not work on laptops. I am a Systems Analyst so I do know my way around computers and have to say I have never seen a glitch like this. I have been a big fan of the Heroes games since the original Heroes 1 and have never had this problem with any of them. Once I go back up the stairs nothing I do will work unfortunately. The bizarre thing is that if I go back down the stairs, change the video resolution to my native resolution of 1920X1080 the screen will go back to normal. The original campaigns all work fine, and the beginning of the Shades campaign work fine. I have tried all of the fixes noted in different forums to no avail. I have an MSI laptop with the Intel i7-3610QM CPU with an Nvidia GTX-670M with 3 GB of GDDR5 memory. I then did a search on the internet only to find out this is an ongoing issue with the addon. I tried to adjust the video settings but nothing fixed the problem. I started the campaign, traveled up the stairs in the first act and suddenly the screen went black. Unfortunately I had a work related injury right afterward and after having both knees replaced I was finally ready to play the addon. I purchased the Shades of Darkness addon in December of 2013.
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